According to a recent Hospital Survey on Patient Safety Culture, 65% of respondents were afraid to ask questions when something did not seem right.
Medical staff also struggle with speaking up. They frequently report the fear of disapproval and outright retaliation by more senior leaders, as well as the fear that nothing will change, as key reasons to stay silent.
It’s vital for healthcare organizations to provide ongoing training for physicians, nurses, and other medical staff to speak up for patient safety and for their own mental health and well-being.
At Step into Your Moxie, we are passionate about supporting healthcare organizations to develop high-performing staff, improve communication and workplace culture, and stand out positively online and in the industry.
Retain your best employees (i.e., physicians, nurses, and administrative staff)
Create a culture where employees and patients can safely ask questions and speak up
Develop employees who communicate with clarity, confidence, competence, and compassion
Give employee feedback that leads to positive behavioral change
Improve your patients’ experiences
Identify and articulate your differentiators in website and marketing copy
Develop communication scripts for front office staff
Create compelling educational videos and social media content
Book podcast interviews, speaking engagements, and other thought leadership opportunities
Plus, our president, Alexia Vernon, can deliver a keynote at your upcoming medical conference or employee event!
Whether your organization desires a keynote, employee training, or ongoing medical staff and messaging support, let us remedy your communication struggles so you can stay focused on what you do best… serving patients.