According to a recent Hospital Survey on Patient Safety Culture, 65% of respondents were afraid to ask questions when something did not seem right.
And despite increased training on the importance of patient safety, speaking up is at an all-time low. According to a survey by the Healthcare Compliance Association, 40 percent of employees in the life sciences feared retaliation if they reported unethical behavior or safety concerns.
Employees across healthcare sectors often neglect to speak up, despite knowing its importance, because they fear that nothing will change, they lack psychological safety, don’t trust more senior staff, and because of excessive discomfort during high-stakes communication.
It’s vital for organizations to provide ongoing training for physicians, nurses, and other allied healthcare and life sciences staff to speak up for patient safety and for their own mental health and well-being.
At Step into Your Moxie, we recognize that failing to speak up is rarely about not knowing what to say.
That’s why we take a different and highly effective approach.
All of our coaching, training, and team building programs are trauma-sensitive, foster emotional intelligence, and incorporate somatic practices to help participants recognize and navigate their emotions and sensations more effectively. We also integrate role-play activities, allowing individuals to develop and fine-tune their communication skills in difficult situations.
The physicians, administrators, leaders, professionals, and front-line staff we work with receive comprehensive communication and leadership training, equipping them with not just the knowledge of what to do but also the mindset, skills, and workplace culture to excel.
Improve customer experience and minimize negative reviews
Foster higher emotional intelligence through EQ assessments
Deliver feedback that leads to systemic and behavioral change
Devise and deliver presentations that humanize research and data, and make strategic use of medical narratives
Plus, our CEO, Alexia Vernon, can deliver a keynote at your upcoming medical conference or employee, patient, or funder appreciation event!
Whether your organization desires a keynote, employee training, team building, or ongoing staff coaching, let us remedy your communication struggles so you can stay focused on what you do best… serving patients or developing innovative products and solutions.
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